We’ve had a Masterclass today with Keith Reeves from NHS about how IT Services are managed within the NHS. This is a big challenge given the size and scope of the organisation, with over 72,000 staff, 7 Health Boards and 3 Trusts, and 442 GP Practices. The NHS use the ITIL framework. The slides will be uploaded to Moodle (Faculty Lunchtime Research Seminars) shortly.
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