Nathan Munkley has been telling us what he’s been doing since Graduation. Nice to hear from you, Nathan.
Q. What is your Name?
Nathan Munkley
Q. What was your University course?
BSc Computer Networks
Q. What is your job title and role?
FRT Engineer
Q. Could you briefly describe the organisation you work for?
Rock IT is an expanding Managed Service Provider based in South Wales, Rated top 10 IT Support Organisations in the UK.
Q. Which skills learned at University are helpful to you in your job?
Everything learnt at university has been extremely useful in provided the knowledge I need to do my job on a daily basis. The Networking modules have been the most useful and the ability to complete CCNA by the end of it is very good to have on CV.
Q. Do you have a typical day and how would you describe it?
Each day is different and brings new challenges. At FRT Level each engineer gets 40 minutes to work on a ticket, this could be anything from a simple account change to a full scale infrastructure down. RockIT trust engineers with any issue that comes in. Being able to use all range of skills across various issues is what makes the job interesting.
Q. What aspects of your job do you enjoy most?
I enjoy the huge variety of challenges I face on a daily basis which enables me to continuously develop my skills.
Q. Do you have any advice for students who would like to start a career?
Continue to study and learn, IT is changing at a rapid pace and to be able to keep up with the industry don’t be afraid to learn even more. University is just the start of great things.